Fares & Tickets
Due to the COVID-19 pandemic, we have had to change the way we operate the Railway. The Chattenden & Upnor Railway coaches have been converted to compartments to maintain safe social distancing.
Online ticketing is provided for us by TicketSource, this is a UK-based business that is a specialist box office retailer. This is why the platform at Sittingbourne Viaduct station is shown as the stage in the booking system. The Sittingbourne & Kemsley Light Railway is absorbing the booking fee (£1.68) for the processing of your e-ticket. If for any reason we have to cancel trains and refund your ticket, TicketSource will process this so you will receive £18.32 not £20.
TicketSource also offer other services which are not included in the £20 fare:
- telephone box office bookings will cost £1.75
- a mobile ticket costs 50p but this is not required if you are able to display the e-ticket barcode on your phone on the day
- if you would like a physical ticket posted to you that will cost £1.75 but must be ordered more than 96 hours before the day of travel.
Compartments cost £20 – this is for six passengers i.e. a family of 2 adults and up to 4 children or up to 4 adults and 2 children. 5 or 6 adults are not permitted.
Click here to book your compartment – no tickets will be available on the day. Access to Kemsley Down is by train only.